Gentu has the ability to be able to offer online patient claims, bulk bill and DVA claiming from within the product In order to be able to utilise this online claiming functionality you will need to register your details. When registering you will need to include your minor location ID on your application. This number will have been provided to you upon processing your contract and will be in the format of GTUxxxxx.
NEW PRACTICE
I am new to Private Practice. What documents do I need to provide to Medicare to register for Online Claiming?
If you are new to Medicare Online, you will need to complete:
| FORM NAME | FORM DETAILS |
|---|---|
| Provider Agreement (Form HW027) | One form required per doctor/billing provider at you practice |
|
Banking Details Online Claiming Form (Form HW052) |
Please ensure the relevant provider numbers are registered on this form. This form also requires an effective from date. This date will be your Go Live date/Implementation date |
|
Provider registration for Electronic Funds Transfer payments form (HW029) |
For a single doctor with multiple provider numbers |
Once the forms are completed they should be scanned and emailed to: ebusiness@humanservices.gov.au You can expect the application process to take approximately 1 month (although you might like to verify this with Medicare directly, as it will depend on the volume of applications being processed at the time).
If you need further clarification on Medicare's application process you can contact Medicare eBusiness Service Centre directly on 1800 700 199 or via email ebusiness@humanservices.gov.au.
MIGRATING FROM ANOTHER SOFTWARE
We have been using our existing medical practice software for Medicare Online and ECLIPSE billing. How do we change this over to Gentu?
You will need to notify Medicare's eBusiness Service Centre and advise them of your new minor location Id (provided by Genie Solutions) and the date you wish to switch over.
| FORM NAME | FORM DETAILS |
|---|---|
|
Banking Details Online Claiming Form (Form HW052) |
Please ensure the relevant provider numbers are registered on this form. This form also requires an effective from date. This date will be your Go Live date/Implementation date |
Please note: You do not need to apply for a PKI Certificate as this is already integrated into Gentu
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