Electronic Correspondence - Secure Messaging Providers

Genie offers the ability to send electronic letters to other doctors via Argus, HealthLink, Medical Objects, or any other third-party correspondence software to remove the need for sending letters by post. However there are a few prerequisites that need to be met in order to do so. Please see the Configuring Electronic Correspondence article should you wish to start sending your letters this way.

Once Genie has been configured with a third-party correspondence software, you will be able to create your letters to send from Genie through the Referral/Reply letter window, accessible via the 'red quill' icon , and receive letters through Genie via the third-party software providers such as Argus, HealthLink, or Medical Objects to name a few.

Healthlink

There is no additional cost to receive documents via HealthLink however additional costs are incurred if you wish to send correspondence electronically. To send or receive via HealthLink you will need to complete your Healthlink Registration. For more info please see Healthlink. Upon successful registration, Healthlink will notify you of your Healthlink ID which will be used to configure Gentu at the time of your implementation.

Please note: on the application form there is a field for HPI-I and HPI-O - these relate to My Health Record, and are not relevant for use with Genie, so please leave those fields on the application blank.

Medical Objects

There is no additional cost to receive documents via Medical Objects however additional costs are incurred if you wish to send correspondence electronically. 

You can subscribe to Medical Objects via their website.  Once subscribed Medical Objects will contact Gentu Support directly to configure your account.

Argus

You can subscribe to Argus by following the instructions outlined in this document.  Further information about their pricing and the product can be found on their website. Upon successful registration with Argus you will be provided with credentials  which will be used to configure Gentu at your implementation.